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FREQUENTLY ASKED QUESTIONS ABOUT TANDECK

What is TanDeck Alternative Decking?
What colors does TanDeck come in?
 Is TanDeck made from recycled materials?
What is the difference between TanDeck and “Composite” Decking?
Will the color of TanDeck products fade or change color once it is installed?
 What kind of warranty comes with TanDeck?
Where can I buy TanDeck Alternative Decking Products?
Can I install a TanDeck myself?
How much does TanDeck cost?
How do I care for my TanDeck Deck?
Will chemicals or other cleaners harm the TanDeck surface?
What about power washing?
What about mildew on TanDeck?
Should I be concerned about surface scratches on TanDeck?
Can static electricity be generated when walking across the deck floor?
Is TanDeck slippery when wet?
Will TanDeck get hot in direct sun?

What is TanDeck Alternative Decking?

TanDeck Alternative Decking is manufactured from a proprietary blend of plastic resins and additives that offer exceptional and longer lasting properties than traditional wood lumber and wood/plastic composite products. This resin-based product does not include any wood particles and therefore cannot absorb or swell due to moisture. It will never rot or be damaged by insects and is highly stain resistant.

What colors does TanDeck come in?

TanDeck Decking comes in seven colors. Gray, Sand, Light Oak, Weathered Wood, Cedar, Redwood and White. For our color pallet, please click here.

Is TanDeck made from recycled materials?

Yes, TanDeck contains a high percentage of recycled HDPE (high density polyethylene) plastic material – that's the kind found in milk bottles. For more information about TanDeck and our environment, click here.

What is the difference between TanDeck and “Composite” Decking?

Leading composite decking is made from a mixture of waste wood fibers and recycled plastics. The weak link in all composites is the wood ! The wood fillers make composite decking susceptible to fading, staining and swelling due to absorbed moisture. TanDeck Decking is made from mostly recycled high density polyethylene (HDPE) plastic – the kind found in milk bottles. TanDeck contains no wood fillers and cannot rot, peel, weather or blister.

Will the color of TanDeck products fade or change color once it is installed?

Composite decks have a reputation for quickly fading after exposure to the elements. TanDeck has special Ultra-Violet (UV) stabilizers added to help protect the color and the integrity of the HDPE plastics. And because it contains no wood fibers to weather, TanDeck will maintain its new color for years with only a slight change in color over the long life of your deck.

What kind of warranty comes with TanDeck?

We are so confident that your TanDeck system will give you years of beauty and function with minimum maintenance, that we provide a limited 50 year warranty on properly installed systems. For more information, please visit our TanDeck warranty page.

Where can I buy TanDeck Alternative Decking Products?

TanDeck Products are new to the marketplace and are becoming more available day by day at stocking dealers across the country. For a current list of retailers, please visit our Where Can I Buy?page or call 1-800-TanDeck.

Can I install a TanDeck myself?

We recommend you work with a trained and qualified TanDeck installation contractor. We want to exceed your expectations with your TanDeck system; there are a number of special installation requirements that installers need to understand and incorporate with regard to fastening the planking and allowing for the material's natural expansion and contraction. We encourage you to speak with a TanDeck retailer or contractor for more information.

How much does TanDeck cost?

TanDeck products cost more than treated pine and cedar wood and about the same as premium hardwood and composite decking products. With the reduced maintenance costs and long life of the product, your extra investment will pay for itself many times over the life of the product.

How do I care for my TanDeck Deck?

You can use liquid dish soap with water applied with a brush is all that will be needed for most spills. This product is very difficult to stain. Coffee, barbeque sauce, a dropped hamburger, steak or even red wine will not stain TanDeck.

 Will chemicals or other cleaners harm the TanDeck surface?

All house hold cleaners are safe for TanDeck product.

What about power washing?

We do not recommend using a power washer on your TanDeck. The deck surface is tougher than a regular wood deck, but can be damaged if the pressure setting is too high. TanDeck is not warranted against damage done by power washing.

What about mildew on TanDeck?

TanDeck is not made with wood additives like composite decking so it cannot grow mold beneath the surface of the product. Any surface if exposed to a dark and damp environment has the ability to grow mold. If TanDeck is in this type of environment, surface mold may grow on the outside, but can be easily cleaned with bleach-based cleaners and a brushing with no harmful effect to the TanDeck surface.

Should I be concerned about surface scratches on TanDeck?

TanDeck is very durable and highly impact-resistance. It will resist most scratches and is designed to stay looking new for years. However, as in all flooring surfaces, it can be scratched if subjected to abrasive objects and severe treatment.

Can static electricity be generated when walking across the deck floor?
Yes. In some instances, deck owners have reported generating static electricity when walking across their decks- similar to walking across a carpet in the wintertime. This is a naturally occurring phenomenon, and only occurs in very dry conditions and usually on newer decks. TanDeck uses anti-static agents in our decking to minimize this problem. Homeowners can dampen the TanDeck surface to eliminate this problem if necessary.

Is TanDeck slippery when wet?

TanDeck is no more slippery than painted or finished wood. The embossed wood grain on TanDeck deck planks increases traction and reduces slipperyness. During the winter, salt and other anti-ice products can be safely applied directly to your TanDeck to melt ice or frost.

Will TanDeck get hot in direct sun?

Testing has shown that TanDeck colors are cooler than unpainted treated wood (ACQ) and significantly cooler than wood painted the same color.

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